We are available to assist you if there are any problems with your order and will do our best to correct the issue. Requests for returns will be evaluated on a case-by-case basis. Please note we are not able to accept custom synthesized product returns. If your order is accepted for return, it will be subject to a 20% processing fee. All returns must be completed within 30 days of product receipt.

Please email us at info@roco.global for help with your order.